Lets hear your scary hairdressing stories
July 20, 2012 — Chris
While a customer was reading my book she e-mailed me to ask me what to do in a situation she had found herself in. She had asked for a colour in her hair that just gave her highlights. Instead when the colour was washed off her hair she noticed a very green highlight not the blonde she wanted. She was so upset with the hairdresser and couldn’t seem to get her to see what she was talking about. Instead of waiting to see what the hairdresser could do, she left went to another salon and had her hair all cut off.
First of all I told her as upset as she was she should have had the hairdresser fix it and second of all the second hairdresser should not have just cut off her hair she or he should have suggested a fix for her problem. I always say the customer has to take some responsibility for their hair but hairdressers also have to act responsible. I told her I would have done my best to fix the colour. Cutting her hair iff would have been the last thing I would have done.
Do you have or know anyone who has similar stories? If so I would like to hear them.